PRIVACY AND COOKIES NOTICE
Last Updated: July 2025
We ask that you read this Privacy and Cookies Notice carefully as it explains how we collect, use, and protect your personal data when you interact with Wholesale Oils UK. Your privacy matters to us, and we want you to feel confident that your personal information is handled responsibly and securely.
ABOUT US
We are Wholesale Oils UK, a trading name of WHOLESALE OILS UK LTD | Company number: 16570200, a company registered in England and Wales. Our registered office is located at:
29 La Belle Alliance Square, Ramsgate, England, CT11 8HZ
For the purposes of data protection laws applicable in the UK, we are the data controller of your personal information.
CHANGES TO THIS NOTICE
This Privacy and Cookies Notice was last updated in July 2025. We may update it occasionally to reflect changes in our business or legal obligations. When we do, we will display a notification at the top of our website for a period of two weeks.
WHAT INFORMATION WE COLLECT
We collect and process the following data:
- Your name, email, phone number, billing and shipping address when you place an order
- Payment details (processed securely via Stripe or PayPal)
- Your IP address, browser type, location, and usage data when you use our website
- Preferences or interests you indicate while browsing or creating an account
ONLINE ORDERS & PAYMENTS
When you place an order at www.wholesaleoilsuk.com, we record transaction details including:
- Order number, product(s) purchased, order value
- Payment method and billing info (processed via third-party providers Stripe or PayPal)
Your personal data is stored on secure servers and payment information is encrypted using SSL technology.
DELIVERY & DISPATCH
We use trusted delivery partners such as Royal Mail to dispatch your orders. Your name, phone number, and shipping address may be shared with these couriers to ensure successful delivery and communication.
SECURITY OF YOUR DATA
Although we take all reasonable steps to protect your data, internet transmission is not completely secure. Once your data is received, we use strict procedures and safeguards to prevent unauthorised access.
COOKIE POLICY
What Are Cookies?
Cookies are small text files placed on your device to help our website function and improve your user experience.
How We Use Cookies
- To remember what’s in your basket
- To personalise your browsing experience
- To improve website performance and measure analytics
Types of Cookies We Use
- Essential Cookies – necessary for the functioning of our website
- Performance Cookies – help us understand how visitors use our site
- Third-party Cookies – set by tools like Google Analytics, Facebook, TikTok, YouTube
Managing Cookies
You can manage or block cookies via your browser settings at any time. For more details, visit aboutcookies.org or the Network Advertising Initiative.
THIRD PARTY SERVICES
We may use the following third-party services:
- Stripe & PayPal (payment processing)
- Google Analytics, Meta, TikTok (advertising and site analytics)
- Royal Mail (delivery and logistics)
These providers may also place cookies. Please review their individual privacy policies for full details.
YOUR RIGHTS
You have the right to:
- Access or update your personal data
- Request data deletion
- Withdraw consent
- Object to or restrict processing
To exercise your rights or make a complaint, contact us at:
Email: sales@wholesaleoilsuk.com
For further guidance, you may also contact the Information Commissioner’s Office (ICO) at ico.org.uk.
Wholesale Oils UK is committed to ethical business and data transparency.